One of my cab drivers also told me he owned an iPhone 4, and was considering upgrading to an iPhone 5 or Galaxy S phone when his contract expires. After a few minutes, he added that he would consider a Lumia phone, too. "I heard," he said, "they've gotten better.". CNET's Roger Cheng traveled to Finland to meet with employees of the struggling cell phone giant and to take the measure of CEO Stephen Elop's risky turnaround plans. HELSINKI, Finland -- I came here to listen for a death rattle. It was a late Monday morning in late November when I arrived, and there was no sunlight. None. The sky was gray, bleaching out the city's colorful buildings. I asked the cab driver whether it would get any brighter, but he wasn't confident. The sun comes up late in the day and fades early in the afternoon this time of year. As even the Finns concede with a stoic chuckle, it's depressing.
But perhaps it's the changes within Nokia that will ultimately have the largest impact in the company's bid to turn itself around, I sat down with Elop to discuss the company's transformation, its latest Lumia 920 flagship smartphone, and other topics, The following is an edited transcript of that conversation, Q: Under your leadership, how has the culture toughskin case for apple iphone x and xs - black changed?Stephen Elop: As I wander around and talk to people, there's something happening here, Everyone knows every single day we have to work harder and with more urgency, We need to challenge what everyone is doing, We need to keep doing that, They're working on the next set of products, and the next ones, They're excited, because you ain't seen nothing yet, It starts with motivated employees delivering great products..
When we were in the final stages of the Lumia 920 and finalizing it for AT&T launch, you bet I'm on every one of those last phone calls, and asking the questions. People are exhausted when they cross that goal line. But they feel wonderful. There's been a marked shift towards this challenger mindset. We have to move with urgency. We have to have empathy and listen to our customers. How do we respond to consumer demand that we haven't done as quickly as before? How do we take those bold steps? How do we disrupt the competition?.
From what I've seen in this organization, that shift is happening, The first Lumia phone was delivered in a fraction of toughskin case for apple iphone x and xs - black the time that a phone has ever been produced at the company, When I started early on I asked a question: What do you want me not to change? They said, the sense that we do good things for society, It's helping people communicate, connecting the next billion people to the Internet, helping move people forward, Culturally, that has continued to remain important, Essentially, we help humans progress, We're not just here to sell phones -- we have higher aspirations..
How have you adapted to life in Finland? (Elop is a Canadian citizen.)Elop: It's been quite complimentary to my background. The cultures of Finland and Canada are remarkably similar. Both countries have grown up in the shadow of large neighbors, whether it's the Soviet Union for Finland and the U.S. for Canada. But there's a passion for great product-making and quality workmanship here. It's a joy to experience here. It's an interesting aspect, but it's just one part of Nokia's world. Nokia is one of the very few companies in the world that's truly a global company. In the last two weeks, I've been in the U.S. and Beijing, where Nokia holds full operations. Acclimating to Nokia is not just acclimating to Finland, but to operations on a global basis.
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